Why This Coworking CEO Prefers To Buck the Industry, Take On Added Risk With Traditional Office Leases

WorkSuites Expands to Atlanta With Two Leases at a Time When Other Coworking Providers Are Doing Landlord Partnerships

This article was originally published by CoStar  


WorkSuites has expanded beyond its Texas roots to Georgia with two new leases signed in the Atlanta area. (WorkSuites)

WorkSuites founder and CEO Flip Howard just signed two traditional office leases for the company's expansion into Atlanta. In doing so, he admits he's bucking the trend among flexible office providers of entering less-risky partnerships with landlords.

Dallas-based WorkSuites' expansion into Atlanta is also noteworthy for being the company's foray outside of Texas. The company signed a 26,716-square-foot lease at Pennant Park at 3100 Interstate North Circle in Atlanta and a 25,933-square-foot lease at Preston Ridge II at 3480 Preston Ridge Road in Alpharetta, Georgia, for undisclosed terms.

WorkSuites now has 23 locations, with 19 being traditional leases. Just four of those sites use management agreements with landlords, which let the coworking company reduce risk and share profits with the landlord when space is rented. That's unlike traditional leases, where the office tenant pays the landlord rent. And when the tenant is a coworking company like WorkSuites, it subleases the space to customers, taking on the risk that it might not have enough customers to match that month's rent.

WorkSuites' Howard is bullish on signing traditional office leases outright for space even with that added risk. That's because he said WorkSuites can control the space and fill it with customers, which coworking companies refer to as members, who often sign month to month, and it doesn't have to share the revenue with the building's landlord.

"I do leases when I'm 100% certain they are going to work, I do management agreements when I'm not 100% certain a location is going to work. But if I'm not 100% certain a location is going to work, there might be a bigger problem," Howard said. "With these two slam-dunk locations" in Atlanta, "I only see a negative with a management agreement."

In recent years, traditional leases by coworking space providers have gotten a bad rap after WeWork embarked on a high-growth strategy that lacked a profitable business plan. Unlike WorkSuites, WeWork is now betting on management agreements for its current growth plans, and it cited that type of business model as one of the main reasons it bought Dallas-based Common Desk earlier this year.

Other coworking companies such as Industrious, which just got a major infusion of cash from CBRE, have only grown through management agreements over the past few years. Serendipity Labs plans to nearly triple its footprint through management agreements and partnerships.

Howard's approach is at odds with the broader sentiment of most flexible space providers, a group that seems to still be stung by the fallout of the pandemic and the uncertainty of the future of the office industry.



Flip Howard. (Candace Carlisle/CoStar News)

"If all the predictions in the industry come true with flex space going from 2% of the office market to 20% to 30% of the market, all of these locations are going to succeed and vetting isn't really going to matter because we'll need one in every building," Howard said. "In the meantime, I'm too conservative of a guy to bank on it right now. I want to see that happen before I put a WorkSuites in every building I see."

Challenging Tenure

The WorkSuites chief executive has decades of experience in the industry and said he's seen it all as he worked through the Great Recession and the pandemic without a single location having any long-term losses disrupting the profitability of WorkSuites.

"It makes a lot of sense for the operator to shift the burden of risk to the landlord" in the case of management agreements, Howard told CoStar News. "For the landlord, it makes a lot of sense to potentially participate in the upside. When COVID hit, the management agreement movement went into overdrive. I was like, 'Why does the landlord get stuck with the bill in times of uncertainty?' To me, it's all about vetting."

He adds that "management agreements have the potential to be a win-win with mutually aligned interests in a way traditional leases never can, but if the operator doesn't have skin in the game, then I'm not going to vet out the mediocre locations. I think there's a lot of deals being done right now that are 'What the heck, why not?' kind of deals."

Howard, who mentioned in an interview earlier this year he plans to expand in key Sun Belt cities, said in the years to come he envisions having up to eight locations in the greater Atlanta region, as well as up to eight locations in Houston and up to seven locations in the Phoenix region — a place WorkSuites has yet to plant a flag, but he's hopeful it will happen this year.  


The entrance of a WorkSuites in Dallas that offers private offices, conferencing facilities and open spaces for workers. (WorkSuites)

In Dallas-Fort Worth, WorkSuites' home region, the flex provider has about 16 locations.

"Dallas is my favorite coworking market in the country," he added. "If there's anywhere that can support coworking, it's here. When we've looked at Tampa or Orlando, we only find three building options, but if I look in Las Colinas or Frisco [suburban areas of Dallas], we find 20 building options. Dallas has the size and scale to support us having a lot of locations, and it's growing."

Finding Locations

The recently signed office leases in the Atlanta area for WorkSuites share the same attributes as the rest of the flex provider's locations: They have a mix of retail, residential and office buildings that give Howard the "warm and fuzzy" sentiment of a slam-dunk location, he said.

Atlanta feels like a sister city to Dallas, sharing similar aspects with northern suburbs surrounding the respective cities seeing a lot of population growth, Howard said. It made all the sense in the world to set up shop in the area, he said: For the Pennant Park office building, it's within walking distance to Truist Park, the home stadium of the Atlanta Braves, and the Alpharetta location is in a hot suburb of Atlanta.

"There's no one magic retailer where we can say, wherever they are, we want to be, but when you drive an area and get a feel for it, it feels right," Howard told CoStar News. "We don't want to put dots on a map to grow a brand to be acquired. We have a totally different growth strategy. If I have 30 locations, I'd love to be in three or four markets. Whereas if I was trying to be acquired, I'd want to have 30 locations in 25 different cities to build a national brand."

Each location in the Atlanta area will have private offices, collaborative coworking areas, as well as meeting and board room space, virtual services and outdoor workspaces. The Alpharetta location is expected to open by the end of the year, with the Atlanta location opening early next year.

Beyond Atlanta, Dallas-Fort Worth, Houston and Phoenix, WorkSuites could possibly expand to Washington, D.C.

"The first coastal city I'd like to go to is Washington, D.C., because there's no downtown and you can plop a few locations into a sizable market," he said, adding this takes cities like Chicago and New York City off his list of targets because business is so concentrated in those downtown neighborhoods. "These won't be our last deals. We plan to continue to grow in Sun Belt cosmopolitan cities."

For the Record

Dale Lewis and Kush Mirani of CBRE's Atlanta office, as well as John Pelletier and Austin Studebaker of Cresa, represented WorkSuites in its expansion. Cushman & Wakefield's Porter Henritze, Caroline Nolen and Andy Sumlin represented the landlord of Pennant Park. Colliers International's Heather Lamb and Jessica Doyle represented the landlord of Preston Ridge II.