Bringing the big picture into focus

  • Twitter
  • 500,000 sq. ft.
Cresa Team Cresa Office

client objectives and results

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Client Objectives

  • Holistic view of portfolio
  • Make strategic versus reactive real estate decisions
  • Ability to make decisions quickly and provide optionality
  • Confirm portfolio expense, liability and commitments


Cresa has worked with Twitter through their growth stages and pivots leading to profitability. The team brought governance and business intelligence to their real estate process while preserving Twitter’s unique culture, enhancing the “tweeps” work experience and providing optionality in real estate. Cresa’s contributions include:

  • Developing sound governance to enhance consistency.
  • Creating custom BI dashboards with views of the portfolio, existing commitments & space utilization.
  • Auditing the lease administration database for accuracy.
  • Implementing occupancy & utilization technology.
  • Providing workplace intelligence to provide best experience for “Tweeps”
  • Restructuring $40 Million in expenses resulting in $15+ Million in cost savings.