Going Inside to Support The Client’s Team
Client
- Willis Towers Watson
Locations
- Philadelphia, PA; New York City, NY; Milan, Italy; Arlington, VA; Shanghai, China; Los Angeles, CA; Montreal, CAN; Denver, CO; Melbourne, Australia; Guragon, India
Services Provided
Space
- 5,000,000 sq. ft.
Cresa Office
Industry
client objectives and results
See more success storiesClient Objectives
Willis Towers Watson sought a trusted partner to augment its internal team with scalable project management expertise. The goal was to allow internal associates worldwide to remain focused on high‑level strategy while day‑to‑day execution—including restacks, renovations, and relocations—was managed by an experienced external partner.
A major early objective was the optimization of the firm’s Philadelphia headquarters, requiring significant space reduction, a complex multi‑floor renovation and restack, and the seamless relocation of a large employee population within the active location.
Results
Our scope included planning, coordination, and execution of workplace initiatives across both domestic and international locations over a 10+ year partnership.
Cresa successfully supported Willis Towers Watson’s evolving real estate strategy through efficient execution and measurable outcomes.
At the Philadelphia headquarters, Cresa delivered:
- 235,000 SF reduction in overall footprint
- Complete renovation and restack of 11 floors totaling 255,000 SF
- Decommissioning of 2 floors (42,000 SF)
- Relocation of 1,500 employees within the building
- On‑time project completion, enabling full decommissioning and turnover of vacated space