RPM Process Flow Chart

The RPM Dictum: During 99% of the project, only 1% of the client universe is directly impacted. During the final 1% of the project, during the relocation, 100% of the employees, clients and vendors are affected. The goal therefore has to be a 100% seamless transition.
  • Transition Planning

    • Understand Client Business Flows
    • Evaluate Relocation Constraints
      1. Production schedules
      2. End of quarter or year end close
      3. Holidays/vacation schedules
      4. Weather impacts
      5. Business hours or after hours
      6. Target long weekends
    • Develop Transition Strategy
    • Develop Relocation Activity Checklist
    • Cross Reference with Construction Schedule
    • Relocation Priority with Upper Management
    • Steering Committee & Relocation Committee
  • Vendor Selection

    • Review Corporate Policies
    • Pre-qualify Vendors
      1. Move vendor
      2. Commercial, not residential
      3. Recent move references
      4. Own equipment, not rentals
      5. Specialty lifts for client furniture
      6. Full-time vs contract movers
    • Request for Proposal
    • Bidders Confirm Walk-Through
    • Proposal Evaluation
    • Short-List Interviews
    • Final Vendor Selection
    • Vendor Contract Negotiation
  • Vendor Interface

    • Joint Vendor Meeting
    • Evaluate Special Handling Requirements
    • Site/Dock/Elevator Access Planning
    • Coordinate with Furniture Vendors
      1. Validate specifications
      2. Confirm delivery schedules
      3. Field measurements
      4. Cross connect to construction schedule
      5. Coordinate all vendor dock/elevator usage
      6. Monitor installation team
    • Coordinate with Voice/Data/Cabling Vendors
    • Coordinate with All Specialty Vendors
    • Coordinate Vendors with General Contractor
    • Arrange for On-Site Technicians
    • Security & On Call Elevator
  • Move Coordination

    • Relocation Sequence Planning
    • Relocation Committee Meetings
    • Move Captain Orientation/Training
      1. Advise senior management on selection of move captains
      2. Best can manage both up and down in organization
      3. Best if there is one move captain to every 20-30 employees
      4. Document dos and don'ts from last 100 move
      5. Lighten up the crowd with move moments
      6. Hand-hold on move day/nights/weekends
    • More Vendor Coordination
    • Purge Campaigns
    • Move Placards & Directional Signage
    • Move Control Center
    • Origin/Destination Move Coordination
    • Emergency/ Contingency Planning
    • Post Occupancy Fine-Tuning