Concierge/Front Office Operations

Start Date



Chicago, IL


The Concierge/Front Office Operations is responsible for administrative duties to ensure smooth operations of the front office. This position demonstrates a high degree of professionalism, communication, and initiative. The Concierge/Front Officer Operations is the right-hand person acting as a resource to simplify and organize activities. Prompt communication, multi-tasking, and attention to detail are key to the success of this role.


  • Greet all employees, visitors, and guest
  • Treat everyone with courtesy and respect
  • Handle and coordinate a wide variety of administrative, project-based, and sometimes complex tasks
  • Coordinate meetings, events, and reservations
  • Monitor, filter and respond to all incoming and outgoing email, phone, and written communications; monitor all necessary follow up
  • Handle confidential information
  • Handle office communications and office snacks and beverages
  • Assist in preparing materials for varied projects
  • Handle all other duties as assigned


  • Excellent work ethic, including integrity, positive attitude, productive, gives 100%, organized, team player, respectful, excellent attendance, continuously learning and focused
  • Excellent written and verbal communication skills including the ability to listen
  • Confidence, maturity, clarity of thought and alertness
  • A high level of professionalism and confidentiality
  • Experience in handling a wide range of administrative tasks
  • A friendly, personable, approachable and caring personality

Experience & Education

  • 3+ years of Concierge/Front Office Operations and or administrative experience preferred


Cresa is committed to developing and maintaining a diverse workforce. Cresa strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.