Marketing and Operations Associate

Start Date



Washington DC


Under the supervision of the Sr. Vice President, Operations, the Marketing & Operations Associate is primarily responsible for production of all marketing presentation documents and all materials required by the brokers in the client services process. This includes support to other departments – Operations, Lease Audit, Project Management, Marketing, Accounting, IT and other tasks as assigned by the SVP, Operations.

Position will be primarily based in the Washington DC or Bethesda office. Currently, all operations staff work in the office at least three times a week but in the long term staff may be expected to work everyday in the office.


Sales Support
  • Responsible for high-volume production of all sales related presentation materials and deliverables, including but not limited to request for proposals, brochures, reports, placemats, flyers, market surveys, presentation binders, maps, stacking plans, charts and general documents, ensuring accuracy and quality of work, and executed in a timely manner.
  • Perform regular statistical reports, convert reports into professional graphs, charts, reports, and disseminate to brokers as needed.
  • On occasion, create graphics and marketing materials as requested by team members.
  • Coordinate sublease listings, including creation of marketing materials and managing listing calendar.
  • Send periodic marketing materials using Sitecore Email Experience and Salesforce.
  • Maintain and update the website using content management systems.
  • Manage external newsletter subscriptions and disseminate to staff as needed.
  • Provide support to other departments, as needed.
General Office Support
  • Coordinate all activities under facilities management, such as security access, parking, conference room, meeting coordination, kitchen clean-up, etc.
  • Share in front desk tasks such as answering phones and greeting guests.
  • Assist in preparations for meetings such as catering and conference room set-up/clean up.
  • Assist with processing of incoming and outgoing mail, coordinating with carriers.
  • Assist in maintaining inventory of office and kitchen supplies.
  • Compose and send out emails as directed.
  • Coordinate with outside vendors as needed.

Education, Training and Experience

  • BA or associate degree in marketing, business, communications, or related field; or at least 2-years related work experience.
  • Highly proficient in all MS Office programs (Word, Excel, PowerPoint, Outlook)
  • Must be highly proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop)
  • Strong organizational skills with an ability to thrive in a fast-paced production deadline-driven environment
  • Ability to manage multiple projects with efficiency and minor supervision
  • Ability to exercise good judgement in setting priorities and follow-through
  • Strong customer-service orientation.

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